Accessibility
This accessibility statement pertains to the Oulu City of Media Arts web site, accessible at https://creativecity.ouka.fi. The statement was prepared on September 11, 2026.
Digital service accessibility status
The service is subject to the law on the provision of digital services, which requires that public web services must be accessible.
Oulu City of Media Arts website meets accessibility requirements.
Accessibility issues
If you encounter accessibility issues on the website, please first provide feedback to us, the website administrator. We will do our best to rectify the issue.
A response may take up to 14 days.
Supervisory Authority
If you are dissatisfied with the response received or do not receive a response within two weeks, you can file a complaint with the Finnish Transport and Communications Agency Traficom. The Agency’s website provides detailed information on how to file a complaint and how the matter will be handled.
Contact information for the supervisory authority
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
telephone switchboard 029 534 5000